John “Jack” Furlong — Director, Office Administration
Jack Furlong is the Firm’s Director of Office Administration. His duties and responsibilities are designed to improve clients’ experiences and to facilitate the smooth operation of administrative functions (records management, efficient office operations, for example) essential for effective legal representation.
Jack’s responsibilities that directly impact our clients include scheduling office consultations and conferences, managing attorney calendars, and being the human voice on our telephone for routine client inquires, attorney referrals, as well as when prompt responses are necessary.
Clients appreciate Jack’s warm nature, responsiveness, professionalism, and knowledgeable demeanor.
Mr. Furlong received his bachelor’s degree from SUNY Cortland in 2022. He majored in Communications, graduating with Summa Cum Laude honors. His previous employment experiences include internships with the Tully Rinckey Law Firm in Albany, and with State Farm Insurance.
Jack is available to provide information regarding the Firm’s consultation process, to discuss client inquiries, and to discuss general questions you may have about O’Brien & Associates. You may contact him at 518-427-7000 or by email at [email protected].